Personal Data Protection Notice

1. Data Controller

CLINIC S. — AESTHETIC CLINIC NİŞANTAŞI — Harbiye Mah. Abdi İpekçi Cad. Maltepe Apt. No:44 Kat:3 Daire:12, Nişantaşı / Şişli / İstanbul. Contact: info@clinicsnisantasi.com

2. Personal Data We Process

• Identity and contact details: name, phone number, email address.
• Concerns and areas of interest you choose to share via WhatsApp, phone or email. This information may constitute health data (special-category personal data).
• Technical website records: IP address, browser information and access time (server security logs).

3. Purposes of Processing

• Responding to appointment and information requests.
• Planning and providing examination and treatment services.
• Complying with legal obligations.
• Keeping the website secure and functional.

4. Legal Grounds

Under Article 5(2) KVKK, your personal data is processed on the following legal grounds: a direct connection with the conclusion or performance of a contract, the fulfilment of our legal obligations, and our legitimate interests, provided that these do not harm your fundamental rights and freedoms.

Under Article 6 KVKK, your health data is processed by persons under a duty of confidentiality for the purpose of providing medical diagnosis, treatment and care services, or on the basis of your explicit consent.

5. Transfers of Personal Data

Our website is hosted on Google Cloud (in a European Union data centre). WhatsApp conversations are processed on Meta Platforms infrastructure, so your data may be transferred abroad. Such transfers are carried out in accordance with the conditions set out in Article 9 KVKK.

Your personal data may be shared with legally authorised public institutions and bodies upon their request. Otherwise, it is not transferred to third parties for marketing purposes.

6. Cookies

We do not use analytics or marketing cookies. The Google Maps embed on the contact page may set Google's own cookies.

When you choose a language from the menu, a single functional cookie (NEXT_LOCALE) remembers it.

To improve the site we keep anonymous usage counts with no cookies, IP addresses or identifiers (for example, which page led to WhatsApp, which area was chosen in the guide, or that a QR code on a hotel card was scanned). These records cannot be linked to anyone and are stored in Google Cloud's European Union data centre. With the camera option in the guide, the image is processed only on your device; it is never sent to our server or saved.

7. Your Rights

Under Article 11 KVKK you may ask us to:

• confirm whether your data is processed and provide information about it,
• explain the purpose of processing and whether data is used accordingly,
• identify third parties in Türkiye or abroad to whom data is transferred,
• correct incomplete or inaccurate data, or erase or destroy it where the legal conditions are met,
• notify third parties to whom your data was transferred of any such correction, erasure or destruction,
• object to outcomes against you arising solely from automated analysis,
• compensate you for damage caused by unlawful processing.

8. Submitting a Request

You can send your requests by email to info@clinicsnisantasi.com or in writing to Harbiye Mah. Abdi İpekçi Cad. Maltepe Apt. No:44 Kat:3 Daire:12, Nişantaşı / Şişli / İstanbul. Requests are resolved free of charge within 30 days at the latest.